BrainBestLifeLab

Privacy Policy

This Privacy Policy explains how BrainBestLifeLab Ltd., a company established under the laws of the Republic of Uzbekistan, collects, uses and protects personal data when you use our nature and brain wellness services. We combine nature immersion programs, optional brainwave analytics, GPS-guided trails and community forums while striving to keep your data secure and your choices clear, protecting your mind like Uzbekistan's pristine mountain ecosystems.

Data we collect

We collect information necessary to deliver our services and to improve them. Examples include:

  • Account and profile data: name, email, account preferences and basic profile details.
  • Wellness and session data: meditation session timestamps, mood tracking entries, notes and self-reported outcomes.
  • Brainwave summaries: non-clinical, optional analytics derived from approved consumer EEG devices; raw signals are processed locally where possible and only aggregated or pseudonymized data is transmitted when needed.
  • Location metadata: GPS trail waypoints and trail metadata when you enable guided routes; precise route recording is only performed with explicit consent.
  • Community content: forum posts, photos and comments you post to public or private groups.
  • Support and billing records: messages, tickets and transactional details needed to respond and operate services.

How we use data

  • Provide and personalize services, trail guidance and optional feedback.
  • Improve safety and session quality, including anonymized analysis for service design.
  • Respond to support and privacy requests and manage bookings.
  • Comply with legal obligations and protect the rights, property and safety of our users and the platform.

Cookies and analytics

We use essential cookies for site operation and non-essential cookies for analytics and product improvement. You can accept or reject non-essential cookies via the cookie panel. We do not use cookies for profiling without consent.

Storage, transfers and safeguards

Primary servers and operational storage are located to meet regional performance and legal requirements, including infrastructure in Uzbekistan. Where international transfers are necessary (for example to cloud providers operating outside Uzbekistan or the EEA), we apply appropriate safeguards such as standard contractual clauses or other lawful mechanisms to protect your data and maintain a level of protection comparable to Uzbek and international standards.

Retention

We retain personal data only as long as needed for the purposes described, including legal and administrative requirements. Wellness summaries and anonymized analytics are retained for service improvement; raw signals and precise traces are retained only with explicit consent and for the minimal time required.

Children's privacy

Our services are intended for users aged 16 and over. We do not knowingly collect personal data from children under 16 without verifiable parental consent. If we become aware a child under 16 has enrolled without consent, we will take steps to delete the data.

Your rights (EEA and general)

If you are in the European Economic Area you have rights under the GDPR, including:

  • Access: request a copy of personal data we hold about you.
  • Rectification: correct inaccurate or incomplete data.
  • Erasure: request deletion where lawful and appropriate.
  • Restriction and objection: limit processing or object to certain processing activities.
  • Portability: receive a machine-readable copy of your data for transfer elsewhere.

To exercise these rights or for privacy-related inquiries, contact our data protection team at [email protected]. We will respond in line with applicable legal timelines.

Security

We use technical and organizational measures such as encryption, access controls and regular security reviews to protect data. No system is perfectly secure; if a material breach occurs we will follow legal obligations to notify affected users and authorities where required.

Contact and supervisory authority

Operator: BrainBestLifeLab Ltd., a company established under the laws of the Republic of Uzbekistan. For privacy questions or to make a data subject request, email [email protected]. If you are in the EEA you may also contact your local supervisory authority where applicable.

Last updated: February 3, 2026 | [email protected]